- Ability to manage all the parameters of their business
- Recruitment
- Activation
- Premium Collection
- Case Rate and Case count
- Persistency
- Ensure that the Agents are engaged, motivated and productive by forging a solid relationship
- Ensure that Agents are constantly inducted, activated and productive Drive the incentive schemes to ensure that the Agents income exceeds benchmark
- Drive the R&R; schemes floated by HO, ZO and branch
- Support the Agents in liaison with the HO for addressing their requirements/ concerns
- Being fully compliant to all the norms laid down by the regulators and the company
- Manage channel conflicts in the team
- To achieve product wise targets & profitability
- Understand the Agents business in depth and seek opportunities for business development and revenue generation
Preferred candidate profile
- Goal setting of all Agents in the team
- Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals
- Regular Field observation and Demonstration with the agency force Regular Agent visit