Hiring – Telecaller / Customer Support Executive

Company: MrMed – Online Pharmacy

Location: Royapettah, Chennai

Work Mode: Work from Office (WFO)

Salary: Up to ₹30,000 per month

Joining: Immediate joiners preferred

Experience : 0 to 1 year

Job Overview

We are looking for Telecallers / Customer Support Executives to join our growing team at MrMed, an online pharmacy. The role involves handling customer queries, managing inbound and outbound calls, providing post-sales support and resolving customer concerns through voice and non-voice channels.

Key Responsibilities

- Handle inbound and outbound customer calls.
- Manage pre-sales and post-sales customer interactions.
- Assist customers with order-related queries, product information and service requests.
- Handle customer concerns, complaints and escalations professionally.
- Provide timely updates on order status, delivery and other customer requirements.
- Manage non-voice communication through chat, email or other support channels.
- Ensure customer satisfaction through effective communication and follow-ups.
- Coordinate with internal teams to resolve customer issues.




- Maintain proper records of customer interactions and follow-up activities.

Eligibility Criteria
- Positive communication skills in Hindi and English (mandatory).
- Previous experience in telecalling, customer support or customer service preferred.
- Experience in voice and non-voice processes will be an added advantage.
- Ability to handle customer concerns patiently and professionally.
- Good listening, problem-solving and interpersonal skills.
- Candidates from e-commerce, online pharmacy, healthcare or BPO backgrounds preferred.

Job DetailsParticularsDetailsPositionTelecaller / Customer Support ExecutiveSalaryUp to ₹30,000 per monthLanguagesHindi and EnglishProcessVoice and Non-VoiceCallingInbound and OutboundWork LocationRoyapettah, ChennaiWork ModeWork from OfficeJoiningImmediate joiners preferredHow to Apply Interested candidates can share their updated resumes at:

[email protected]

Join MrMed and be part of a growing online pharmacy team!

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Hiring – Telecaller / Customer Support Executive (Royapettah)
🏢 Eazymed Technologies Private
📍 Royapettah