Guest Relations (Ghaziabad)

Guest Relations (Ghaziabad)

04 Nov
|
PVR INOX
|
Ghaziabad

04 Nov

PVR INOX

Ghaziabad

· To effectively operate the software system Showbizz generating revenue.

· Follow correct cash handling procedures and revenue collection as per the policies and procedures.

Maintaining a cash float and no variance in sales.

· Effective customer handling by handling queries regarding film content, rating, show times and also delight each and every customer by giving best service.

· Ensure revenue maximization and correct handling of the food and beverage by following: Cross Selling, Suggestive Selling, Up Selling, and Merchandise at Seat Service.

· Responsible for handling the customer queries, tele- sales and ticket deliveries, by reducing call time.

· Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.

· Responsible for handling Box Office and Concessions independently.

· Ensure highest level of integrity towards organization & patron.

· Will ensure revenue maximization and correct handling of the food and beverage by following: Cross Selling, Up selling, Merchandising, Seat Service.





· Will be responsible for handling the telephone system assisting patron queries, tele- sales and ticket deliveries, by reducing call time.

· To ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.

· Should be customer oriented.

Job Competence (Skills):

· Basic maintenance knowledge.

· Attention to detail and ability to multi-task.

· High Speed of response, complete transactions at a minimum time resulting into improved customer service and better sales.

· Demonstrate ability to provide a high standard of professionalism and robust customer service skills.

· Should have knowledge of SIX sigma of F&B.;

· Basic Knowledge of MS-Word, MS-Excel-Outlook etc.

· Ready to change in other roles.

Pay: ₹12,000.00 - ₹14,000.00 per month

Benefits

- Health insurance
- Life insurance
- Provident Fund

Education:
- Higher Secondary(12th Pass) (Preferred)

Work Location: In person

📌 Guest Relations (Ghaziabad)
🏢 PVR INOX
📍 Ghaziabad

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