Guest Relation Executive

Role & responsibilities :

- Guest Greeting & Seating
- Reservations & Table Management
- Feedback & Complaint Resolution
- Upselling & Promotion Support

Required Qualifications & Skills :

- Education: Degree or Diploma in Hotel Management, Hospitality, or a related field (or 12th/Graduate with relevant frontline experience).
- Experience: 1 to 2+ years of experience in guest relations, front desk, or upscale restaurant/hotel service.

Captain (Sr. GSA) Guest Service & Floor Management

- Warm Greetings & Seating:
- Order Taking
- Table Service & Quality Checks
- Complaint Handling:

Team Leadership & Coordination

- Staff Supervision
- Training & Briefings

Operations & Administration

- Section & Hygiene Audits
- Inventory & Stock Tracking:
- Shift Management

Required Skills & Qualifications

- Experience: Typically 1 to 3 years of F&B; or front-of-house experience in hotels, resorts, or fine-dining restaurants (prior experience as a GSA, Steward, or Trainee Captain is usually required).

📌 Guest Relation Executive & Captain (Senior (Mumbai)
🏢 Gnosis Food Ventures
📍 Mumbai