Front Office Associate (Lucknow)

Front Office Associate (Lucknow)

04 Nov
|
Antares By Rajlaxmi
|
Lucknow

04 Nov

Antares By Rajlaxmi

Lucknow

Antares by RajLaxmi is a hospitality destination in Lucknow, Uttar Pradesh, offering thoughtfully designed spaces and warm service for business and leisure travelers. As a unit of RajLaxmi Infraheights, the property blends contemporary hospitality with attentive, personalized service. The team is committed to creating comfortable and meaningful stays for every guest, focusing on quality, consistency, and genuine care.

Antares by RajLaxmi emphasizes attention to detail and seamless guest experiences, providing a skilled yet welcoming environment for both guests and team members.

Role Description:

The Front Office Associate is responsible for managing the daily operations at the reception area, ensuring a smooth and welcoming experience for all guests. This full-time, on-site role is based in Lucknow and includes greeting guests, handling check-in and check-out procedures, managing reservations, and responding to inquiries in person and over the phone. The associate will maintain guest records, coordinate with housekeeping and other departments, and assist with billing and basic administrative tasks.

The role involves resolving guest issues promptly,



providing accurate information about services and facilities, and upholding the property’s standards for professionalism and hospitality.

Qualifications

- Candidates should possess strong receptionist and front office skills, including Receptionist Duties and Check-in management.

- Candidates should possess excellent customer-facing skills, including Customer Service and Communication.

- Candidates should possess professional telephone handling skills, including Phone Etiquette and call management.

- Previous experience in hospitality, front office, or customer-facing roles is preferred.

- Ability to communicate clearly in English and Hindi; additional languages are an advantage.

- Strong organizational skills, attention to detail, and basic computer proficiency (reservation systems, email, MS Office).

- Ability to work in shifts, including weekends and holidays, and remain calm under pressure.

- Minimum high school diploma; formal training in hospitality or a related field is an added benefit.

📌 Front Office Associate (Lucknow)
🏢 Antares By Rajlaxmi
📍 Lucknow

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