Job Responsibilities:
● Understanding of the company's vision, business expansion plans, operational standards, etc.
● Process all guest check-ins, check-outs, and room assignments
● Coordinate with Housekeeping to track room status and guest concerns.
● File guest paperwork or documentation.
● Operate telephone switchboard stations.
● Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
● Handle guest complaints.
● Interacts with customers on overall satisfaction
● Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
Pay: ₹15,000.00 - ₹18,000.00 per month
Advantages
- Food provided
- Provident Fund
Education:
- Diploma (Required)
Experience:
- Front desk: 1 year (Required)
Location:
- Ramesh Nagar, Karnataka 560037 (Required)
Work Location: In person
📌 Front Office Associate (Nagar)
🏢 GRT
📍 Nagar