Roles& Responsibilities

- Patient Check-In &
- Check-Out: Greet arrivals, verify identity and health insurance details, and guide patients through intake paperwork.

- Scheduling &

- Appointments: Book, reschedule, or cancel patient appointments in person or over the phone, and send out appointment reminders.

- Phone &

- Communication Management: Answer incoming switchboard or multi-line calls, screen inquiries, route calls to specific departments, and take accurate messages.

- Billing &

- Payments: Collect co-payments, process basic financial balances, reconcile daily cash logs, and coordinate with third-party billing.

- Record Keeping: Update electronic health records (EHR), scan documents, and maintain strict patient confidentiality (such as HIPAA compliance).

- Setting &

- Safety: Keep the waiting and reception area clean and organized, manage visitor badges/access, and stay calm to assist staff during medical emergencies.

📌 Front Desk Receptionist (New Delhi)
🏢 BR Healthcare Ventures
📍 New Delhi