Front Desk Executive (Gurugram)

Front Desk Executive (Gurugram)

04 Nov
|
Vmedica Multi Speciality Clinics
|
Gurugram

04 Nov

Vmedica Multi Speciality Clinics

Gurugram

Pay: ₹15,000.00 - ₹25,000.00 per month

The Front Desk Executive is responsible for ensuring smooth clinic operations by greeting patients, managing appointments, handling patient registrations, processing payments, and maintaining a welcoming environment. They act as the vital link between patients & doctors.

Key Responsibilities

- Patient Registration & Check-in: Greet patients, register current patients, check in/out, and verify personal information.
- Scheduling & Coordination: Schedule, confirm, and reschedule appointments, including in-clinic and virtual consultations.
- Telephone & Inquiries: Answer multi-line phone systems, handle emails, and address patient inquiries efficiently.
- Billing & Cash Management: Process payments, manage billing software, and handle payments.
- Records Maintenance: Maintain accurate Electronic Health Records (EHR) and update patient information.
- Clinic Maintenance: Ensure the reception area,



waiting lounge, and patient areas are clean, organized, and welcoming.
- Coordination: Coordinate with doctors & staff to manage patient flow & reduce wait times.
- Patient Feedback: Handle feedback and complaints professionally and escalate to the clinic manager when necessary.

Required Qualifications

- Education: Graduate in any discipline.
- Experience: 1–3 years of experience as front-desk executive, receptionist or similar roles in administration.
- Technical Skills: Basic proficiency in Microsoft Office Suite (Word, Excel)
- Language Skills: Proficiency in Hindi and English (spoken and written) is required

Work Location: In person Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Desk Executive (Gurugram)
🏢 Vmedica Multi Speciality Clinics
📍 Gurugram

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