Job Title : Front Office Executive (Female Only)

Location : Mumbai

Work Type : On-Site

Experience - 1 - 5 Years

Notice Period: Immediate to 15 days

About ARA's Client – Exclusive Private Club

ARA's Client is an exclusive private club located in Mumbai, known for providing luxurious amenities and exceptional services to its members. They focus on creating a welcoming and engaging environment, ensuring that every guest feels valued and appreciated. The organization has been operational in India for several years, establishing a significant presence with their state-of-the-art facilities and a strong commitment to member satisfaction.

With a dedicated team and a focus on quality, ARA's Client continues to be a leader in the hospitality sector, catering to a discerning clientele that includes business leaders and celebrities.

Role Summary The ideal candidate will be responsible for welcoming members and their guests, managing reservations, and promoting the club's amenities. They will play a key role in ensuring a smooth and enjoyable experience for all visitors.

Key Responsibilities

- Welcome and assist members and their guests promptly.
- Manage reservations for the various amenities offered by the Club.
- Stay updated on the Club’s rules, policies, and procedures.




- Promote and upsell the Club’s amenities and services.
- Maintain checklists to ensure smooth day-to-day operations.
- Coordinate with other departments to facilitate member requests.
- Handle inquiries and provide information about the Club's offerings.
- Ensure a clean and organized front office area.

Must-Have Qualifications

- Bachelor’s degree in Hospitality or a Diploma in Aviation.
- 1-5 years of experience with luxury brands, five-star hotels, or private clubs.
- Excellent communication and interpersonal skills.
- Ability to interact confidently with VIP guests.
- Well-groomed and qualified appearance.

Nice to Have

- Experience in customer service roles.
- Familiarity with reservation management systems.
- Multilingual abilities.
- Knowledge of hospitality industry standards.

Behavioral Competencies

- Team-oriented mindset.
- Proactive and enthusiastic.
- Strong attention to detail.
- Ability to handle high-pressure situations.

Why Join Us

- ARA's Client offers a dynamic and engaging work environment.
- Opportunities for personal and professional growth.
- Be part of a prestigious organization in the hospitality industry.
- Work with a team that values collaboration and excellence.

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