04 Nov
|
Lumina Datamatics
|
Mumbai
04 Nov
Lumina Datamatics
Mumbai
Roles and Responsibilities :
- Handle customer inquiries and resolve issues via phone calls, emails, or chats in a timely and professional manner.
- Process transactions, update records, and maintain accurate documentation of all interactions with customers.
- Provide product information, answer questions, and address concerns related to products/services offered by the company.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 1-4 years of experience in BPO/Call Centre setting.
- Excellent English communication skills (written & spoken).
- Ability to work on international voice processes (US/UK) with ease.
📌 Fresher (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai