As General Manager, the incumbent will assume complete responsibility for the property's business performance, operational excellence, profitability and guest satisfaction.

Key Responsibilities

- Business & P&L; Leadership: Drive revenue growth, profitability, financial discipline and business performance.

- Revenue Management: Optimise occupancy, ARR, RevPAR, F&B; revenue and market share.

- Operational Excellence: Ensure seamless hotel operations, service quality, cost optimisation and regulatory compliance.

- Guest Experience: Champion exceptional hospitality standards and customer satisfaction.

- Business Development: Strengthen corporate relationships, institutional clientele and local market positioning.

- People Leadership: Build,



inspire and develop high-performing teams while fostering a culture of accountability and service excellence.

Desired Leadership Profile

- Graduate in Hotel Management; MBA preferred.

- 15+ years of experience in the hospitality industry, including at least 4 years in senior hotel leadership.

- Proven track record of independently managing P&L; for a premium full-service hotel.

- Solid commercial acumen with demonstrated success in revenue management, F&B; operations and profitability improvement.

- Experience in leading large, cross-functional hospitality teams.

- Prior experience as General Manager, Resident Manager or Hotel Manager in an established premium hospitality chain would be preferred.

📌 General Manager (Madurai)
🏢 Proxima Human Capital Management
📍 Madurai