Franchise Communication Manager

Company: WAAYU

Location: Pune, Maharashtra

Experience: 4–5 Years

Salary: ₹30,000 – ₹35,000 per month (Negotiable for exceptional candidates)

Employment Type: Full-Time

Vacancies: 1

About WAAYU

WAAYU is India's first 0% commission model for restaurants, offering technology-driven solutions to empower restaurants and franchise partners.

Website: https://waayu.app/

Job Overview

We are looking for an experienced and communication-oriented Franchise Communication Manager to manage relationships and coordination between WAAYU and its franchise partners. The ideal candidate should have a strong sales background, excellent English communication skills and experience in client relationship management.

Roles & Responsibilities

- Act as the primary point of contact between WAAYU and franchise partners.
- Maintain effective communication and robust relationships with franchise owners.
- Handle franchise enquiries, queries, concerns and complaints.
- Monitor and track the franchise sales pipeline.
- Follow up with prospective and existing franchise partners.
- Coordinate with internal sales, operations and support teams to resolve franchise-related issues.
- Provide regular updates to franchise partners regarding business operations, processes and requirements.




- Ensure timely resolution of franchise queries.
- Maintain records of franchise interactions, follow-ups and pipeline updates.

Required Skills

- Excellent English communication skills (verbal and written).
- 4–5 years of relevant experience.
- Previous experience in Sales, Client Relationship Management or Franchise Management.
- Strong follow-up and coordination skills.
- Ability to manage multiple franchise partners and resolve queries.
- Good interpersonal and problem-solving skills.

Preferred Background

- Franchise Management
- Sales Coordination
- Client Relationship Management
- Business Development
- Hospitality / Restaurant / Food-Tech Industry

Compensation Salary: ₹30,000–₹35,000 per month.

Candidates with excellent English communication, strong sales experience and proven franchise/client relationship management skills can be considered for up to ₹35,000 per month.

Interested candidates can apply with their updated resume.

Application Question(s)

- How many years of experience do you have in Sales / Client Relationship Management?
- Do you have experience handling franchise partners or channel partners?

Work Location: In person

📌 Franchise Communication Manager (Pune)
🏢 Waayu
📍 Pune