Job title: Field Service Engineer

Company: Zenergize Power Tech Pvt. Ltd.

Location: Coimbatore/Indore/Pune (with extensive field travel)

Experience: 1-4 years

Employment type: Full-time

About the role

Zenergize is a well-funded, fast-growing deep-tech company founded by IIT/IIM alumni, designing and manufacturing indigenous EV DC fast chargers and solar inverters to power India's energy transition. With a 50+ member team, we're already at a 50 crore annualized revenue run rate and targeting 100 crore by the end of this financial year. We're at an exciting stage of growth, where ambitious people can accelerate their careers, take ownership of meaningful challenges, work on cutting-edge technology and see the tangible impact of what they build.

If you want to learn fast, grow with a high-energy team and help build world-class technology from India, Zenergize is the place to be.

Learn more about us at www.zenergize.in or visit our LinkedIn

Roles and Responsibilities

- Answer technical queries from customers, dealers and installers by phone, email and WhatsApp, and resolve issues within agreed timelines.
- Diagnose inverter and EV charger faults remotely using error codes, monitoring apps and step-by-step troubleshooting.
- Log every complaint in the ticketing system and track it through to closure,



with explicit records of the root cause and the fix.
- Train dealers, installers and channel partners on installing, configuring and maintaining Zenergize products.
- Keep a record of spares used in the field and share service reports on a weekly and monthly basis.
- Follow safety procedures at every site and make sure installations meet Zenergize's standards.

Key Requirements

- Diploma or B.Tech/BE in Electrical, Electronics or Electrical & Electronics Engineering.
- 1-4 years of experience in technical support, service or installation for solar inverters, UPS, power electronics, EV chargers or similar electrical products
- Good understanding of AC/DC circuits, wiring, earthing, protection devices (MCB, SPD, RCCB) and basic power electronics
- Basic computer skills (MS Excel, email). Experience with a ticketing or CRM tool is a plus.
- Explicit communication in Hindi and English along with regional language, with the patience to guide non-technical customers by phone.
- Willing to travel to customer and installer sites, and to work flexible hours when there's an urgent breakdown.
- Two-wheeler and valid driving licence preferred

Benefits Offered-

Health Insurance

Travel Allowance

PF

📌 Field Service Engineer (Coimbatore)
🏢 Zenergize
📍 Coimbatore