Role & responsibilities

- Engage with travelers at airports, railway stations, bus terminals, tourist hubs, and other high-footfall locations.

- Identify potential customers requiring hotel accommodation and recommend suitable OYO properties based on their preferences and budget.

- Assist customers in completing hotel bookings through the OYO app, website, or other approved booking channels.

- Promote OYO's ongoing offers, discounts, and loyalty programs to maximize conversions.

- Build trust with customers by explaining hotel features, amenities, pricing, and booking advantages.

- Achieve daily, weekly, and monthly booking and revenue targets.

- Maintain accurate records of customer interactions, bookings generated, and leads using the prescribed reporting tools

- Coordinate with hotel partners and internal teams to resolve customer queries or booking-related issues promptly.

- Ensure compliance with company policies, brand guidelines, and operational processes while representing OYO.

- Gather customer feedback and market insights to help improve sales strategies and customer experience.

📌 Field Sales Executive (Mumbai)
🏢 OYO
📍 Mumbai