Education Counsellor / Sales & Admin

Company: TCM Global Migration & Education Solutions

Location: Sector 17, Chandigarh, India

Employment Type: Full-Time

About the Role

TCM Global Migration & Education Solutions is looking for a motivated, results-driven and customer-focused Education Counsellor / Sales & Admin Assistant to join our Chandigarh team.

The ideal candidate will have excellent communication skills, a proactive approach to sales, strong organisational abilities and a commitment to delivering exceptional client service.

The role involves handling client enquiries, providing education counselling, coordinating migration-related enquiries, managing and converting leads into registrations, and supporting day-to-day administrative operations.

Key Responsibilities

1. Client Enquiries & Counselling

- Handle enquiries through phone calls, WhatsApp, email, social media and walk-ins.
- Understand clients' educational backgrounds, career aspirations and study or migration goals.
- Conduct initial screening for student visas, employer-sponsored visas, skilled migration, visitor visas and other relevant visa categories and schedule consultations with authorised migration professionals for personalised visa and migration advice.
- Explain service procedures, documentation requirements, checklists and application processes within the scope of the role.

2. Sales, Lead Management & Conversion

- Manage incoming enquiries and identify prospective clients.
- Generate leads through client referrals, outreach and assigned promotional activities.
- Convert qualified enquiries into client registrations and achieve assigned monthly targets.




- Conduct regular follow-ups with prospective and existing clients through calls, WhatsApp and email.
- Maintain an organised sales pipeline and proactively follow up on pending registrations.
- Build positive client relationships and ensure professional communication throughout the enquiry and registration process.

3. Administration & CRM Management

- Maintain accurate and updated client records, lead status, follow-up schedules and registrations in the CRM.
- Prepare daily, weekly and monthly reports covering enquiries, follow-ups, conversions and registrations.
- Assist with documentation, data entry, appointment scheduling and general office administration.
- Organise client information and ensure timely completion of assigned administrative tasks.
- Follow company procedures relating to client confidentiality, data protection and record management.

4. Team Coordination & Client Support

- Work collaboratively with TCM Global's teams in Australia, New Zealand and India.
- Coordinate with offshore colleagues regarding client enquiries, appointments, admissions and application progress.
- Communicate effectively across different teams, time zones and departments.
- Support smooth handovers between education counsellors,



migration professionals and administrative staff.

Skills & Requirements
- Bachelor's degree or Diploma in Business, Marketing, Education or a related field.
- Previous experience in overseas education counselling, student recruitment, sales, telecalling or client-facing administration preferred.
- Knowledge of Australian and New Zealand education systems and student admissions will be an advantage.
- Excellent verbal and written communication skills in English, Hindi and Punjabi.
- Strong interpersonal, customer service and sales conversion skills.
- Ability to work independently while collaborating effectively with international and offshore teams.
- Good organisational skills, time management and attention to detail.
- Proficiency in MS Office, CRM systems, Social Media and WhatsApp Business.
- Self-motivated, reliable, adaptable and capable of working in a target-driven setting.

Why Join TCM Global?
- Be part of an established Australia-based education and migration consultancy.
- Work with experienced professionals across Australia, New Zealand and India.
- Gain international exposure in education counselling and migration-related client services..
- Benefit from professional training, a collaborative work environment and career development opportunities.

How to Apply Interested candidates can submit their updated CV to TCM Global Migration & Education Solutions.

Email: [email protected]

Work Location: Sector 17, Chandigarh, India

Job Type: Full-Time, Office-Based

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Education Counselor/Sales/ Admin (Chandigarh)
🏢 TCM Global Migration and Education Solutions
📍 Chandigarh