Role & responsibilities
- Handle digital inquiries to drive revenue and value-added revenue by matching client's products and services to each customer's needs.
- Proactively engage with new and existing customers, thus helping build stronger customer relationships.
- Recognize customer requirements to effectively communicate and promote client's turnkey storage and office solutions. Additionally, understand client's essential offerings to sell those offerings to all customers proactively
- Conceptualize value-based pricing by leveraging full client's Product line of best-in-class portable storage and modular building solutions.
- Collaborate with the clients USA branch and sales management to fulfill customer requirements.
Preferred candidate profile
- Two plus (2+) years of experience handling international customers, preferably US/ NAM region, through Customer service, Inside Sales, cold calling, cross-sales, upselling, retention, or BPO Sales or Customer Support (international experience).
- Minimum education qualification: Graduate degree, any stream.
- A positive, can-do, will-do attitude with a winning mindset
- Ability to prioritize and effectively multitask with a high degree of attention to detail.
- Consultative, solution-selling approach to recognize customer requirements for value-based product placement.
- Skills to communicate product values and expectations to customers and, after that, internally to ensure a smooth ordering process.
- Experience and knowledge of working on Customer Relationship Management systems i.e. Sales Force and Account Management / Resource Planning Software, i.e., SAP Systems.
Location: Baner, Pune Shift: 06:30 PM to 03:30 AM
Work Mode: 5 Days Work from Office
Notice Period: 15 to 30 Days Preferred
Advantages: Cab Facility (To & From Office)
📌 Digital Inside Sales (Pune)
🏢 WillScot
📍 Pune