Role & responsibilities

Profile- Desktop Support Engineer

Experience- 2 Years- 5 Years

Package- 25 CTC

Please find the and about the company for your better understanding.

Address Dist, Naidupeta, Andhra Pradesh 524421

Desktop Support L2 :-

- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be valuable in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have good communication and technical knowledge.

if you are interested kindly share your updated resume at [email protected] Call:- (phone hidden)

📌 Desktop Support Engineer (Naidupeta)
🏢 Progressive Techserve
📍 Naidupeta