Ascendion is a leader in AI-Native platform driven software engineering company that underwrites outcomes, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. We have a culture built on chance, inclusion, and a spirit of partnership. Build the coolest tech for world's leading brands

Experience the power of transforming digital engineering for Fortune 500 clients

Master your craft with leading training programs and hands-on experience

Experience a community of change makers! The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.





Provide first-level technical support for end users, ensuring timely resolution of IT incidents and service requests related to Microsoft 365, Windows, and enterprise applications.

Job Title: Service desk analyst

Provide L1 support for Microsoft 365 applications, Outlook, Teams, OneDrive, and Exchange Online.

Troubleshoot user issues related to email, account access, password resets, and shared mailboxes.

Assist with Active Directory user account management, onboarding, and offboarding activities.

Support VPN connectivity, Windows OS,shared folders, and workplace applications.

Monitor and manage incidents and service requests through the ITSM tool, ensuring SLA compliance.

Deliver remote support and maintain high levels of customer service.

Tell us about your experiences, education, and ambitions.

📌 Service Desk / Remote Support Analyst (Bengaluru)
🏢 Ascendion
📍 Bengaluru