Reports To: Director, GTM Project Management Office (PMO)

India (Remote)

Shift: Monday -Friday, 4:30PM - 1:30AM IST

Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.

Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding prospect and creating measurable impact. Learn more about us on our YouTube Channel or Blog Posts

You are an experienced Project Manager with a strong track record of driving complex, cross-functional initiatives across Go-To-Market teams. As a member of the Project Management Office (PMO), you will operate within standardized methodologies, governance frameworks, and reporting structures established by the Director, GTM PMO. You will contribute to building a scalable, high-performance PMO that drives consistency, accountability, and measurable business impact across all functions.

Lead Cross-Functional Projects





Own projects end-to-end—from intake and scoping through execution, launch, and retrospective.

Ensure projects deliver measurable impact on growth, efficiency, and customer experience.

Conduct quantitative post-project analysis measuring ROI, cycle time, and delivery efficiency to demonstrate business impact.

Translate strategic priorities defined by leadership and Director, GTM PMO into structured project plans and executable roadmaps.

Manage day-to-day execution, tracking progress, risks, and blockers to keep projects on time and in scope.

Execute initiatives sponsored by leadership or the Co-Founder Office under the direction and prioritization of the Director, GTM PMO.

Support implementation and optimization of systems, dashboards, and reporting tied to performance, forecasting, or revenue operations.

Maintain accurate project plans and reporting in tools such as ClickUp and Google Sheets.

Provide clear visibility into project health, outcomes, and next steps.

Work with the Director, PMO to assess project intake, scope feasibility, and resource requirements before project kickoff.

Risk & Change Management

Identify risks and dependencies early and proactively drive mitigation plans.

Escalates portfolio-level or cross-program risks to Director, GTM PMO.

Support change management efforts to ensure smooth adoption of new processes, tools, or ways of work across GTM and the business. Identify opportunities to improve cross-functional execution, project workflows, and cross-team collaboration.

PMO Excellence & Standards





Follow standardized PMO frameworks, templates, and governance models.

Participate in PMO retrospectives and cross-project reviews.

Support capacity planning discussions with the Director, PMO.

Education & Experience

- Bachelor's degree in Business, Operations, or a related field (MBA a plus).
- 5+ years of project management experience, ideally in SaaS, GTM, revenue operations, or high-growth environments.
- Proven success managing complex, cross-functional projects across Marketing, Sales/Revenue, Success, and Support.
- Experience partnering with senior leaders and executive stakeholders.

Strong knowledge of project management methodologies (Agile, Waterfall, or hybrid).

Hands-on experience with project management tools such as ClickUp and Google Sheets.

Excellent communication, facilitation, and stakeholder management skills.

PMP or equivalent certification preferred (or working toward).

Data-driven and outcome-focused, with a bias toward action and accountability.

As a Project Manager within the PMO, your work directly enables the Director, GTM PMO to drive portfolio-level execution across Marketing, Sales/Revenue, Success, and Support. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. This data will be kept separate from your application and will not be used in the hiring decision.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

📌 Project Manager Hybrid/remote-working (India)
🏢 HighLevel
📍 India