Requirements:- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields.- 8+ years of qualified experience.- 5+ years of experience working with Salesforce core ecosystem components, including Service Cloud and Order Management/Servicing.- 5+ years of experience developing, unit testing, deploying, and troubleshooting Apex code.- Demonstrated expertise integrating with RESTful APIs, including designing resilient client integrations and handling schema evolution, failures, and performance concerns.- Experience with Conversational AI platforms like AgentForce, [24]7.ai, Kore.ai, or Amazon Lex is preferred.- Demonstrated expertise in architecting and evolving CI/CD pipelines, applying Continuous Delivery best practices to improve reliability, speed, and quality of software delivery.- Experience with Agile frameworks such as Scrum or Kanban.- Experience participating in on-call support rotations, using operational insights to drive improvements in application design, monitoring, and resiliency.- Demonstrated ability to communicate complex technical concepts clearly and effectively. (ref:hirist.tech)

📌 Tech Lead - Salesforce Service Cloud (Bengaluru)
🏢 Sampoorna Consultants
📍 Bengaluru