LOCATION: Chennai

EXPERIENCE: 3–5 years

BAND: BPO 2

SALARY: Up to ₹7 LPA

Job Summary

The HR Operations & Master Data Administration Specialist is responsible for accurate and timely maintenance of employee master data across HR, payroll, timekeeping, and benefits systems. This role ensures data integrity, compliance with internal policies, labor regulations, and seamless integration between systems such as ADX, WinTeam, and LISA. The position works closely with Payroll, Benefits, IT, and HR Business Partners to support the full employee lifecycle.

Key Responsibilities

Employee Master Data Management: Perform employee master data changes including:

Cost Center updates, compensation updates (Pay Change, Pay Rate adjustments)

Union Code changes (ensuring Benefits team is looped in for all union-related updates)

Office Location, Supervisor, Job Title changes

Job Change, Promotion, Demotion, and Employee Transfers (Move Administration)

Update and maintain Primary Job Number changes (same location and cross-location)

Employee Lifecycle Transactions: Review and process:

New Hire records and Promotion validations

Active employee returns from Leave of Absence (LOA)

Leave of Absence (LOA), Return of Equity (ROE), and employee terminations

Reactivations and employee status changes

Manage subcontractor records and personal action requests

Data Reconciliation & Reporting: Prepare and analyze fallout reports between:

ADX to WinTeam, LISA to WinTeam (where applicable)

Perform manual data entry and corrections for all identified fallouts

Ensure reconciliation of payroll, HR,



and perks-related data to avoid downstream issues

Compliance & Review Activities: Conduct periodic and ad-hoc reviews including:

Anniversary Bonus reviews

Pay rate and job data audits

Benefits-impacting changes tied to union code updates

Ensure data accuracy and compliance with labor laws, union agreements, and organizational policies

Employee Information Maintenance: Process and validate employee personal data changes:

Address updates, Email and phone number changes

Direct Deposit / Banking information updates

Social Insurance Number (SIN) updates

IT & Cross-Functional Coordination: Raise and manage IT service tickets related to:

Phone number & Email address changes/updates

System access dependencies linked to employee data changes

Collaborate with Payroll, Benefits, HR BPs, and IT teams to ensure seamless processing

Required Skills & Competencies

Strong understanding of HR operations, payroll inputs, and employee lifecycle management

Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA, or similar platforms)

Strong analytical and reconciliation skills

Preferred Qualifications

Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field

3–5 years of experience in HR Operations, Payroll Operations, or Order Management

Why Join?

Competitive salary: up to ₹7 LPA

Prime Chennai location

Career growth in HR operations and master data management

Exposure to HRIS, payroll, and timekeeping systems

Dynamic and supportive team environment

📌 Sr Process Associate - Master Data Management (ETP) (Chennai)
🏢 Gratitude
📍 Chennai