West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. How will yours help write our future
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. This role is responsible for providing the Validation and Testing support. We are seeking a forward-thinking Software Engineer in Quality Engineering to help drive the transformation from traditional QA to AI-augmented, intelligent quality engineering practices.
This role focuses on building Automation-first, AI-assisted testing solutions, leveraging and developing AI agents to accelerate testing, improve productivity, and enhance release confidence across Web, Mobile, API, and Data Platforms.
AI-Assisted Testing & Automation
Design and implement AI-assisted workflows for generating Test Cases, Test Data, and Automation scripts.
Validate and refine AI-generated outputs to ensure quality and reliability
Integrate AI tools into the QA lifecycle across Test Design, Execution, and Reporting
Test Automation (API, Web, Mobile, Desktop, Data)
Develop and maintain automation frameworks with focus on: (SAP testing, Devices and Desktop Applications, Data Validation)




With guidance will work on SAP Manual Testing, Functional and Regression Test Automation.
Test all aspects of the product/system like function/component, system, performance, Regression and service.
Apply, design and develop automated testing strategies and build automated testing frameworks.
Record test results, report and verify software bug fixes to accept automation criteria.
Analyze performance test requirements and develop test plans.
Handle performance testing and present results for validating and analysis to Project Teams.
Bachelor's Degree in Computer Science / Information Systems required
Shift
Travel Requirements
Work Experience
~ Minimum 3 years of relevant experience required.

Solid programming skills in Java / Python / VB Script
Experience in test automation frameworks - Robo framework with python/Hybrid with UFT tool
Hands-on experience in API testing and automation
AI & Emerging Technology Skills
Experience with AI-assisted development/testing tools (e.g., Evaluating AI-generated outputs
~ Exposure to LLM-based workflows, agents, or automation using AI

Testing & QA Skills
Functional and non-functional testing
Defect lifecycle and root cause analysis
~ Experience with risk-based testing approaches





An understanding of the software development life cycle as well as the business approach for the product
Resolving the issues through Phone, chat, and email communication channels.
Meet SLAs like response and resolution times with help of Functional and Technical team.
Collaborate with Functional and Technical Support team members to properly manage customer inquiries and escalate when appropriate.
Run monitoring reports for usage, performance, and/or availability.
Understanding of Microfocus ALM Software (Microfocus Quality Center) Testing Tools
Experience making data-driven decisions using analytics, A/B testing, Campaign Reports, and Dashboards, Analytical skills
Ability to work in a global and virtual environment and to effectively prioritize and execute tasks
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
SAP Testing, SAP Test Automation and Validation is plus.
Knowledge of Azure DevOps and Jira is plus
Ability to evaluate and validate AI outputs critically
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [HIDDEN TEXT] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

📌 Solution Architect Healthcare (Bengaluru)
🏢 West Pharmaceutical Services
📍 Bengaluru