04 Nov
|
Gratitude
|
Mumbai
LOCATION: Mumbai
EXPERIENCE: 7 to 11 years
SHIFT: Flexible Shifts
QUALIFICATION: Any Graduation
NOTICE PERIOD: Immediate to 30 days
WORK MODE: Work From Office
SKILL: Marketing Operations – Campaign Management
TECHNICAL SKILLS: Eloqua, Marketo, Adobe, Claude, Marketing Automation, Oracle Eloqua, Campaign QA/Quality Assurance, Journey Automation, Audience Segmentation, SQL, HTML, CSS, Email Marketing
What We Are Looking For
Eloqua Expertise: In-depth knowledge of Eloqua functionalities, landing pages, and knowledge of SQL, JavaScript
Campaign Management: Experience in end-to-end campaign execution, including segmentation, audience targeting, content personalization, and journey automation
Quality Assurance: Robust attention to detail and ability to conduct rigorous testing and validation of campaign setups
Technical Troubleshooting: Proficiency in identifying and resolving technical issues related to Adobe Campaign Classic configurations and data integration
Marketing Automation: Understanding of marketing automation principles and best practices for customer engagement and conversion
Data Analysis: Basic data analysis skills to interpret campaign performance metrics and make data-driven recommendations
Collaboration: Excellent communication skills to collaborate effectively with cross-functional teams and convey complex technical concepts to non-technical stakeholders
HTML and CSS: Familiarity with HTML and CSS coding for email template customization and troubleshooting rendering issues
Digital Marketing:
Understanding of broader digital marketing strategies and tactics to align campaigns with overall marketing objectives
UX/UI Design: Knowledge of user experience (UX) and user interface (UI) design principles to improve the visual appeal and usability of campaign assets
Roles and Responsibilities
Campaign Review
Conduct thorough reviews of marketing campaign requirements and specifications to understand the campaign objectives, target audience, segmentation rules, and personalization requirements
Quality Assurance Testing
Execute testing of campaign setups across different channels – Email, SMS, Push, Direct mail, social, paid campaign, etc., data queries, to validate the accuracy and functionality of the campaign components
Data Validation
Verify the integrity of data used in the campaigns, including audience lists, data extensions, and dynamic content personalization, to ensure that the right message is delivered to the right audience
Journey Testing
Validate customer journeys and automation workflows to ensure that subscribers progress through the intended paths and receive the appropriate messages at each stage
Compliance and Best Practices
Ensure email campaigns adhere to email marketing best practices, data privacy regulations,
and anti-spam laws
Campaign Optimization
Provide insights and recommendations to optimize campaign performance, increase engagement, and achieve better conversion rates
A/B Testing
Support A/B testing efforts by setting up and validating test campaigns, analyzing results
Documentation
Maintain comprehensive documentation of campaign testing processes, results, and issue resolutions
Collaboration
Work closely with marketing teams, project managers, data analysts, and developers to address campaign-related challenges and implement improvements
Collaborate with development team to ensure that creative build align with the campaign objectives and data build
Continuous Improvement
Stay updated with the latest Eloqua and CDP features, best practices, and industry trends to enhance campaign build quality and overall marketing effectiveness
Work Orchestration and Data Hygiene
Fully understand ticketing/request management tool and accurately record updates, data points, timestamps, etc., to provide seamless experience to both internal and external stakeholders
Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process documents to carry out all required tasks
Complete all required reports so that accurate numbers are reported to both client and leadership
Why Join?
Competitive salary package
Prime Mumbai location
Work From Office setup
Career growth in marketing operations and campaign management
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