InjEx Machines LLP
Job Title: Service Engineer
Sales & Service
Company Description InjEx Machines serves the plastic industry with comprehensive engineering solutions for plastic extrusion, injection molding machines, and their components. The company specializes in offering solutions that improve operational efficiency, increase productivity, and minimize waste. Its product range includes advanced cast extrusion machines for both breathable and non-breathable hygiene films. InjEx offers advanced Plastic Recycling Machines for Post Industrial and Post Consumer plastics waste.

Job Summary: The position focuses After Sales support for Plastic Recycling Machines. Installation and commissioning of the Recycling Machines
Resolving machine and process issues after commissioning of the machine. Serving customer and other stake holders professionally & timely for inquiries, queries, follow ups, orders, status, services, payment & logistics
Processing orders internally using CRM/ERP/other prescribed system. Preparing / Managing data, reports, records for inquiries, services, sales of spares, payments & logistics
Making required follow up phone calls, emails, other digital media actions for executing after sales supporting activities





Installation and commissioning of the Plastic Recycling Machines. It includes mechanical installations, wiring, and start-up of the machine
Travelling at customer site across India for after sales support
Travelling at principles outside India for trials along with customers / team members
Communications with customers, principles & internal team members for inquiries, queries, technical questions, spare parts orders, payments, logistics etc
Process spare parts orders from customers utilizing the CRM/ERP/Other prescribed systems
Follow up with required stake holders for inquiries, spare parts orders, status, payment, logistic etc
Manage inventory and shipments of product to customer
Preparing reports, data & power point presentations as per guidance
Supporting Sales team members as and when required through emails, phone calls & visit
Degree/Diploma in a Mechanical or Electrical or Plastic Engineering
Minimum 5 years of experience as service engineer for Plastic Extrusion Machines including ability to install machine, complete the wiring, dry starts up and running the machine with polymer
Ability to read mechanical, electrical drawings
Positive command of both spoken and written English

📌 Service Engineer / Service Support (Ahmedabad)
🏢 InjEx Machines
📍 Ahmedabad