Job Title: FEBA Support Engineer

Experience: 3–4 Years

Location: Andheri, Mumbai

Job Summary

The FEBA Support Engineer will provide L2/L3 application and production support for FEBA/Oracle Banking applications. The role involves monitoring, incident management, troubleshooting, RCA, defect analysis, production issue resolution and coordination with development, infrastructure and database teams.

Key Responsibilities

Provide L2/L3 production support for FEBA applications.

Monitor application failures, incidents and batch/interface issues.

Troubleshoot FEBA, database, interface and integration-related problems.

Analyze logs and perform technical debugging.

Perform RCA for recurring and critical production issues.

Coordinate with development, database, middleware, infrastructure and network teams.

Support incident, problem, change and release management.

Assist with deployments, releases, patches and application health checks.

Support SIT/UAT and production validation.

Maintain incident documentation,



RCA reports and knowledge articles.

Ensure SLA compliance and timely incident resolution.

Required Skills

- 3–4 years of experience in FEBA/Oracle Banking Application Support.
- Hands-on experience in L2/L3 production support.
- Strong knowledge of Oracle FEBA.
- Strong SQL and Oracle Database skills.
- Experience with application logs, debugging and troubleshooting.
- Working knowledge of Java/J2EE.
- Experience with REST/SOAP APIs and integrations.
- Knowledge of incident, problem and change management.
- Experience with application deployment and release activities.
- Strong RCA and problem-solving skills.
- Good communication and coordination skills.

Valuable To Have

Core Banking experience.

Payments, Retail Banking or Corporate Banking exposure.

Experience with banking application integrations.

Willingness to work from Andheri, Mumbai.

📌 Support Engineer, Deployments (Mumbai)
🏢 ASTIKA SOFTWARE TECHNOLOGIES PRIVATE
📍 Mumbai