Job Description
The Transition and Transformation Program Manager will lead complex, multi-tower programs across cloud, infrastructure, cybersecurity, workplace, network, data center, and managed services portfolios. The role is accountable for transition strategy, governance, execution control, stakeholder alignment, operational readiness, and a smooth handover into steady-state operations.
The role also requires proven experience in merger and acquisition driven technology transitions, including integration planning, Day-1 readiness, TSA governance, divestiture support, carve-out planning, and risk management across acquiring and acquired organizations.
Key Accountabilities
Lead end-to-end transition and transformation programs across multiple service towers, geographies, and customer environments.
Own transition strategy, mobilization approach, governance model, delivery framework, success criteria, KPIs, and milestone tracking.
Participate in RFPs, solution shaping, transition estimation, planning assumptions, and customer transition discussions.
Drive program execution across transition managers, tower leads, solution teams, delivery teams, customer stakeholders, vendors, and partner teams.
Lead merger, acquisition, divestiture, carve-out, and separation transition planning, including integration roadmap, Day-1 readiness, TSA exit plan, risk closure, and controlled handover.
Core Delivery Areas
Transition Governance: Establish steering forums, stage-gate reviews, reporting cadence, escalation paths, RAID controls, and executive decision points.
Cloud and Infrastructure Transition: Oversee cloud migration, hybrid infrastructure, data center services, workplace, network, and managed services transition scope.
Cybersecurity Transition:



Govern security operations, identity and access, compliance, GRC, SOC readiness, vulnerability management, and security control transition.
M&A; Technology Integration: Manage infrastructure and security integration, Day-1 readiness, TSA obligations, service separation, vendor dependencies, licensing impacts, and business acceptance.
Commercial and Financial Control: Track transition budgets, effort estimates, assumptions, dependencies, cost risks, commercial obligations, and value realization.
Operational Readiness and Hypercare: Ensure KT completion, runbook readiness, service acceptance, stabilization, SLA readiness, and handover to steady-state delivery.

Qualifications and Certifications

PMP, PgMP, MSP, PRINCE2, or equivalent program management certification preferred.
ITIL certification required; ITIL Managing Skilled or equivalent is preferred.
Cloud certification in Azure, AWS, or GCP is desirable.

Experience Required

- 15+ years of IT industry experience, with at least 10+ years in transition, transformation, or complex program management roles.
- Strong experience leading global cloud, infrastructure, cybersecurity, network, workplace, data center, and managed services transitions.
- Proven background in large, multi-million-dollar programs involving multiple stakeholders, vendors, delivery teams, and executive sponsors.
- Experience in outsourcing, managed services, digital transformation, and service integration engagements.
- Hands-on exposure to M&A; technology integration, divestiture, carve-out, TSA exit, or post-acquisition infrastructure and security transition programs.
- Demonstrated ability to manage geographically distributed teams and work across diverse customer and delivery environments.

📌 Program Manager - Cybersecurity (Pune)
🏢 Zensar Technologies
📍 Pune