We are hiring a Customer Support Executive (Hindi Voice Process) to join our growing team.
We are looking for enthusiastic and dedicated candidates with excellent Hindi communication skills who can handle customer calls, resolve queries, and provide skilled customer support.
Freshers and experienced candidates are welcome to apply.
Key Responsibilities
- Handle inbound and outbound customer support calls in Hindi.
- Assist customers with bookings, cancellations, rescheduling, and general enquiries.
- Resolve customer complaints and service-related issues professionally.
- Coordinate with service partners regarding assignments, delays, and service updates.
- Follow up with customers to ensure timely resolution of queries.
- Maintain accurate records of customer interactions and support requests.
- Coordinate with internal teams to resolve operational issues.
- Ensure customer satisfaction through polite and effective communication.
Eligibility & Requirements
- Fluent Hindi speaking skills are mandatory.
- Basic English communication skills.
- Valuable listening and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Ability to handle customer calls patiently and professionally.
- Positive attitude and willingness to learn.
- Good time management and multitasking skills.
- Freshers and experienced candidates can apply.
Preferred Skills
- Previous experience in customer support, BPO, or voice process is an advantage.
- Familiarity with CRM or customer support software.
- Ability to handle multiple customer queries efficiently.
What We Offer
- Friendly and supportive work environment.
- Training and skill development opportunities.
- Professional growth and career development.
- Opportunity to work with a growing technology company.
Job Details Job Role: Customer Support Executive
Process: Hindi Voice Process
Work Location: Chennai, Tamil Nadu
Employment Type: Full-time
Experience: Freshers / Experienced
Language Required: Hindi (Mandatory), Basic English
How to Apply
Interested candidates with good Hindi communication skills can apply through Indeed with their updated resume.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Executive (Hindi Voice Process) (Chennai)
🏢 GREATWORKS TECHNOLOGIES PRIVATE
📍 Chennai
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