04 Nov
|
Ambition global services
|
Ajmer
04 Nov
Ambition global services
Ajmer
URGENT HIRING | International BPO Customer Support Opportunities in Jaipur
Role: Customer Support Executive / Customer Service Representative (Voice / Chat / Email)
Location: Jaipur, Rajasthan (Work from Office)
Salary: 3.25 LPA 5.00 LPA + Monthly Incentives
Experience: 0 to 5 Years (Freshers & Experienced Candidates Welcome)
Education: 12th Pass / Undergraduate / Any Graduate / Postgraduate
COMPLETE RELOCATION ASSISTANCE FOR OUTSTATION CANDIDATES:
Planning to move to Jaipur? We make your relocation seamless!
Free 1-Way Travel Ticket (Flight / Train) to Jaipur
10 Days Complimentary Hotel Accommodation upon arrival
Relocation Bonus & Joining Support (as per policy)
JOB OVERVIEW
We are hiring Customer Support Executives for premier International BPO processes in Jaipur. As a Customer Care Representative, you will interact with global customers to resolve queries, troubleshoot issues, and deliver world-class service through International Voice Process, Live Chat Support, and Email processes.
KEY RESPONSIBILITIES
- Handle incoming customer inquiries across International Voice, Chat, and Email channels professionally.
- Identify customer needs, troubleshoot technical/service issues,
and provide timely, accurate resolutions.
- Maintain high Customer Satisfaction (CSAT) scores, quality scores, and First Contact Resolution (FCR).
- Communicate effectively with international clients using fluent English communication skills.
- Follow standard operating procedures (SOPs) and process guidelines efficiently.
CANDIDATE REQUIREMENTS:
- Excellent English Communication Skills (Spoken & Written).
- Good listening, comprehension, and customer care / problem-solving abilities.
- Basic computer literacy & typing speed (30+ WPM preferred for Chat/Email Non-Voice roles).
- Flexibility to work in rotational shifts (5.5-day work week with rotational offs).
- Openness to relocate to and work from office in Jaipur.
PERKS & BENEFITS:
- Market-leading fixed CTC + lucrative uncapped monthly performance incentives
- Free outstation travel ticket + initial 10-day free hotel stay
- Exposure to tier-1 global brands, international client handling, and modern infrastructure
- Fast-track growth opportunities into Team Leader, Quality Analyst (QA), or Trainer roles
📌 Customer Support Executive / International BPO (Ajmer)
🏢 Ambition global services
📍 Ajmer