Customer Support Executive (CSE) (Bengaluru)

04 Nov

SRI BALAJI MAXMAIL

Bengaluru

04 Nov

SRI BALAJI MAXMAIL

Bengaluru

Roles & Responsibilities:

 Overseeing the customer service process.

 Resolving customer complaints brought to your attention.

 Planning the training and standardization of service delivery.

 Monitoring the work of individual representatives and of the team.

 Conducting quality assurance surveys with customers and providing feedback to the staff.

 Possessing excellent product knowledge to enhance customer support.

Skills Required:

 Excellent interpersonal and written and oral communication skills.

 Knowledge of CRM systems.

 Computer skills.

 Knowledge of mediation and conflict resolution techniques is preferable.

 Fluent in English, Hindi and Local Language

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (Bengaluru)
🏢 SRI BALAJI MAXMAIL
📍 Bengaluru

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