04 Nov
|
Ambition Advisor
|
Gurugram
04 Nov
Ambition Advisor
Gurugram
Roles and Responsibilities
- Provide exceptional customer service through phone, email, or chat support to resolve customer queries and concerns.
- Handle international voice process calls with professionalism and accuracy.
- Manage travel processes efficiently to ensure seamless execution of tasks.
- Develop robust problem-solving skills to address complex issues promptly.
- Utilize excellent communication skills to effectively handle customer interactions.
Desired Candidate Profile
- 0-2 years of experience in BPO/Call Centre environment (International Voice Process).
- Any graduate degree (B.Tech/BE/BA/MA) except Law & MBA.
- Excellent English language proficiency for effective communication with customers.
- Strong understanding of Customer Handling, Email Writing, Email Support, Problem Resolution techniques.
📌 Customer Support Executive (Gurugram)
🏢 Ambition Advisor
📍 Gurugram