04 Nov
|
Essence Studios
|
Gurugram
04 Nov
Essence Studios
Gurugram
Responsibilities
- Resolving customer queries, complaints or requests on daily basis on calls, chats and emails.
- Able to build Productive relationships and communicate daily with customers in a Professional manner
- Actively attend inbound calls from customers of the Company.
- Actively engage in cold calling to reach out to Potential clients
- Gather customer feedback and share it with our Product, Sales and Marketing teams.
Skills Required
- Minimum of 1 year experience as a Customer Support
- Associate or similar Customer Support role Excellent verbal and written communication skills
•Ability to demonstrate Patience when handling complex queries and challenges •Proficiency in MS ExcelGoogle Sheets
Job Type: Full time
Application Question(s)
- What is your Current CTC?
- Salary Expectations ?
- Notice Period in days
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Customer Support Associate (Gurugram)
🏢 Essence Studios
📍 Gurugram