Customer Success Manager- US Clients (India)

Customer Success Manager- US Clients (India)

04 Nov
|
remotepromsp
|
India

04 Nov

remotepromsp

India

Customer Success Manager- US Clients Company: remotepromsp Job Location: Remote (Work from home), India Employment Type: Full-time About the position We are looking for a confident and client-focused Customer Success & Product Demo Specialist to reputed company client onboarding, product demonstrations, relationship management, and post-sales support for our U.S.-based clients. The ideal candidate should be comfortable speaking with international clients, explaining workflows clearly, conducting live demos, and ensuring a smooth customer experience from onboarding to ongoing support.

Responsibilities reputed company live product demonstrations for prospective clients Explain workflows, processes,



and service offerings clearly Assist in onboarding new clients Coordinate between clients and internal operations teams reputed company customer queries and provide timely resolutions Maintain strong client relationships through regular follow-ups Support sales and reputed company teams during client discussions Track customer feedback and improve customer experience Ensure high customer satisfaction and retention Prepare reports, updates, and follow-up documentation Requirements Excellent reputed company and written English communication Strong presentation and demo-handling skills Comfortable handling U.S.-based clients over calls and video meetings Confident personality with strong interpersonal skills Comfortable working in U.S. shift timings Ability to explain processes in a straightforward and professional manner Nice-to-haves Experience in Customer Success, Client Servicing, Demo Calling, or Account Management preferred CRM or client management tool experience preferred Accounting/bookkeeping industry experience is a plus Apply To reputed company Job .

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📌 Customer Success Manager- US Clients (India)
🏢 remotepromsp
📍 India

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