Customer Service Manager Company: Bhura Concerns Job Location: Raipur, Chhattisgarh, India Employment Type: Full-time Experience Required: 1 - 2 years Salary: 20K40K a month About the Role We are looking for a Customer Service Manager to join our team at Bhura Concerns. The role offers 20000 - 40000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements: The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.



More about this Customer Service Manager jobPlease go through the FAQs to get all answers related to the given Customer Service Manager jobWhat are the eligibility criteria for this Customer Service Manager job Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Customer Service Manager job offered by Bhura Concerns in Shastri Market, Raipur. What salary is offered for this Customer Service Manager job Ans : The salary for this Customer Service Manager job ranges between 20,000-40,000 per month.

What shift and timings does this job follow Ans : This Customer Service Manager job follows a Day shift.

Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Shastri Market, Raipur. How many vacancies are there for this Customer Service Manager job Ans : There are 2 vacancies for this Customer Service Manager role.

Which candidates are eligible to apply Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Service Manager role. Only male candidates are eligible.

What is the job location for this position Ans : The job location for this Customer Service Manager position is Shastri Market, Raipur. What makes this Customer Service Manager job a good opportunity Ans : This Customer Service Manager job is a good chance as it offers a salary between 20,000-40,000 per month. This is a Full Time job and has 2 openings. Candidates can call HR for more info. .

Industry

BPO / Call Center

📌 Customer Service Manager (Raipur)
🏢 Bhura Concerns
📍 Raipur