Customer Service Assistant (Mangalore)

Customer Service Assistant (Mangalore)

04 Nov
|
Rohan
|
Mangalore

04 Nov

Rohan

Mangalore

tele calling executive candidate we are hiring for rohan corporation mangalore give me a jdJob Description – Telecalling ExecutiveWe're Hiring

Company: Rohan Corporation

Job Title: Telecalling Executive

Location: Mangalore, Karnataka

Department: Sales / Customer Relationship Management

Experience: 1–3 Years (Preferred)

Employment Type: Full time

Job Summary

Rohan Corporation is looking for an enthusiastic and result-oriented Telecalling Executive to handle customer calls, generate leads, follow up with prospective customers, and support the sales team in achieving business targets.

Key Responsibilities

- Make outbound calls to prospective customers and generate business leads.
- Handle inbound customer enquiries and provide relevant information.
- Follow up with potential customers regarding projects, site visits, and bookings.
- Explain company projects, property details, pricing, and offers to customers.
- Maintain and update customer databases and call records.
- Schedule customer appointments and coordinate site visits with the sales team.
- Follow up with existing and prospective clients to convert leads into sales.




- Handle customer queries professionally and maintain good customer relationships.
- Achieve daily and monthly calling and lead-conversion targets.
- Prepare daily calling reports and submit updates to the reporting manager.

Required Skills & Qualifications
- Any Graduate / PUC preferred.
- 1–3 years of experience in telecalling or customer support.
- Real estate industry experience will be an added advantage.
- Excellent verbal communication skills in English, Kannada and Hindi.
- Good convincing, negotiation and follow-up skills.
- Basic knowledge of MS Excel and CRM software.
- Ability to handle customer objections and meet targets.
- Positive attitude and customer-oriented approach.

Key Performance Indicators (KPIs)
- Daily outbound calls.
- Qualified leads generated.
- Customer follow-up effectiveness.
- Site visit appointments scheduled.
- Lead conversion ratio.
- Achievement of monthly targets.

Contact Details Interested candidates can share their updated resumes.

Contact: (phone hidden)

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Assistant (Mangalore)
🏢 Rohan
📍 Mangalore

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