Customer Relationship Management Executive (Delhi)

Customer Relationship Management Executive (Delhi)

04 Nov
|
Gargee Designer's
|
Delhi

04 Nov

Gargee Designer's

Delhi

CRM

Location: GARGEE DESIGNER'S, Shop No. 3, Community Centre, Near Surya Hotel, New Friends Colony, New Delhi, Delhi - 110025

Timings: 11:00 AM – 08:30 PM, 6 days a week,

Weekly off- Tuesdays.

Experience: 1-2 Years in the Ethnic wear is a plus.

Reporting To: Creative Director and Managing Director.

Note- No work from home allowed.

Salary: 20k- 25k

About Us

Gargee Designers is a leading [fashion/clothing] brand that offers high-quality, stylish products to customers across [India/Global]. We are seeking an experienced CRM Executive to join our team and help us build strong relationships with our customers.

Job Roll.

We are looking for a highly motivated and organized CRM Executive to manage our customer relationships, develop and implement CRM strategies and analyze customer data to drive business growth.

Key Responsibilities

- Manage customer data: Collect, analyze and maintain accurate customer data to inform CRM strategies.
- Build customer relationships: Interact with customers through (email, phone, social media) to resolve queries, provide support and build trust.
- Analyze customer behavior: Use data to analyze customer behavior,



identify trends and recommend actions to improve customer engagement.
- Collaborate with cross-functional teams: Work with sales, marketing and product teams to align CRM strategies with business objectives.
- Measure and report CRM performance: Track key performance indicators (KPIs) and provide regular reports to stakeholders on CRM performance.

Requirements

- 1 to 2 years of Experience in the fashion industry of CRM.
- Bachelor's degree in Marketing, Business Administration or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software
- Ability to work in a fast-paced environment.

What We Offer

- Competitive salary.
- Opportunities for growth and development.
- Team-oriented and dynamic work environment.
- Recognition and rewards for outstanding performance.

If you are a motivated and customer-focused qualified looking to join a dynamic team, please submit your application, including your resume and a cover letter, [HIDDEN TEXT] or (phone hidden)

📌 Customer Relationship Management Executive (Delhi)
🏢 Gargee Designer's
📍 Delhi

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