Agarwal Packers and Movers Ltd. is looking for enthusiastic and customer-focused candidates to join our Sales & Customer Relationship team.
The role involves handling inbound customer inquiries received through our toll-free number, understanding relocation requirements, explaining our services, sharing quotations, and converting interested inquiries into confirmed bookings.
Candidates interested in sales, telecalling, customer relationship management, and customer support are encouraged to apply.
Roles & Responsibilities
- Handle inbound calls received through the company's toll-free number.
- Understand customer requirements related to household and corporate relocation services.
- Explain company services, packages, and relocation solutions.
- Guide customers through the quotation and booking process.
- Share quotations with interested customers and follow up on inquiries.
- Convert potential customer inquiries into confirmed bookings.
- Coordinate with internal operations teams for smooth service execution.
- Track shipments and provide timely updates to customers.
- Maintain skilled communication and ensure customer satisfaction.
Candidate Requirements
- Good verbal communication and interpersonal skills.
- Interest in Sales, Telecalling, and Customer Relationship Management.
- Ability to understand customer needs and recommend suitable services.
- Basic negotiation and convincing skills.
- Positive attitude and willingness to learn.
- Freshers and experienced candidates are welcome.
Why Join APML?
- Friendly and supportive working environment.
- Performance-based incentives.
- Opportunity to develop sales and customer relationship skills.
- Stable corporate work environment.
Interested candidates can apply directly through Naukri. Work Location - APML Tower, Goregaon East, Mumbai.