We are hiring an enthusiastic Customer Care Executive for our growing US voice process. You will be the primary point of contact for US customers by handling queries, providing solutions, and recommending suitable products.

Key Responsibilities:

- Handle inbound calls from US customers with empathy and professionalism

- Listen to customer needs and explain products, pricing, and policies clearly

- Identify cross-sell/up-sell opportunities through consultative selling

Requirements:

- Excellent spoken & written English

- Comfortable with computers

- Willing to work rotational shifts (US time zones / nights & weekends)

- Graduate / 3-year Diploma

Perks & Benefits:

- Versatile schedule

- Health Insurance + PF

- Paid Time Off & Sick Leave

- Internet Reimbursement

Pay: ₹20,100.00 - ₹23,000.00 per month

Benefits

- Flexible schedule

- Health insurance

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Customer Care Executive (Chandigarh)
🏢 Eclerx Chandigarh
📍 Chandigarh