Process: Blended Voice Process

Location: Navi Mumbai- Airoli

Experience: Minimum 6 months of BPO experience

Qualification: 12th Pass / Graduates

Requirement: Excellent English Communication

Shift: 24*7 Rotational Shifts including Night Shift

Working: 5 Days a Week

Key Responsibilities:

- Handle customer interactions through voice and non-voice channels.
- Resolve customer queries and provide appropriate solutions.
- Maintain a high level of customer satisfaction and service quality.
- Understand customer requirements and respond professionally.
- Maintain accuracy while handling customer information and transactions.
- Follow company processes, quality standards, and performance parameters.
- Be comfortable working in rotational shifts including night shifts
- Excellent English communication skills.
- Minimum 6 months of BPO experience

For more information contact: (phone hidden) Pay: ₹20,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Customer Care Executive (Navi Mumbai)
🏢 Gyanet
📍 Navi Mumbai