– CRM EXECUTIVE

Department: Sales

Location: Coimbatore

Position: CRM Executive

Position Summary

We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience.

Key Responsibilities

- Handle customer enquiries and communications.
- Maintain accurate customer information and CRM records.
- Follow up with customers and support customer retention.
- Coordinate with the Sales Head regarding customer requirements.
- Update customer-related information regularly in the CRM.
- Track customer follow-ups and pending enquiries.
- Understand customer requirements and provide appropriate support.
- Maintain customer-related reports and documentation.
- Coordinate with the sales team for smooth customer service.




- Support the sales team in improving customer conversion and retention.

Required Skills

- Customer/consumer handling
- CRM management
- MS Excel
- Valuable communication skills
- Follow-up skills
- Customer relationship management
- Reporting and documentationCandidate Requirements
- Qualification: Any UG Degree
- Experience: 1 - 2 years
- Age: 23–30 years preferred
- Languages: Tamil & English

Compensation & Benefits

- Salary: ₹13,000 – ₹18,000 per month
- Incentive: Applicable after 3 months

Work Details

- Working Hours: 9:00 AM – 6:30 PM
- Notice Period: 3 months

Pay: ₹13,000.00 - ₹18,000.00 per month Pay: ₹13,000.00 - ₹18,000.00 per month

Work Location: In person

📌 CRM Executive (Kanapati)
🏢 ECOG Core Technologies
📍 Kanapati