Job Title: CRM Executive

Job Type: Full-Time

Department: Customer Relationship Management (CRM)

Experience: 0–2 Years

Location: Bahadurgarh, Haryana

Key Responsibilities

- Manage and maintain customer databases and CRM records.
- Handle customer queries, requests, and complaints through calls, emails, WhatsApp, and other communication channels.
- Coordinate with the sales and marketing teams to ensure timely follow-ups and lead management.
- Monitor customer feedback and work towards improving customer satisfaction.
- Prepare daily, weekly, and monthly CRM reports.
- Identify opportunities for customer retention, repeat business, and upselling.
- Ensure accurate data entry and maintain proper customer records.




- Support customer engagement campaigns and promotional activities.

Required Skills & Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 0–2 years of experience in CRM, customer support, or customer relationship management.
- Positive verbal and written communication skills.
- Basic knowledge of CRM software and MS Excel/Google Sheets.

Interested Candidate can share their CV viva Whatsapp (phone hidden) Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 CRM Executive (Bahadurgarh)
🏢 Khushika HR Solution
📍 Bahadurgarh