We are looking for a detail-oriented and proactive CRM Coordinator with 2–5 years of experience in the real estate industry. The ideal candidate should have hands-on experience in managing customer relationships, handling post-sales activities, coordinating with internal departments, and ensuring a smooth customer experience throughout the property-buying journey.

Candidates with prior experience in real estate CRM operations are mandatory.

Roles & Responsibilities

- Handle day-to-day CRM operations and customer relationship management activities.
- Manage customer interactions, queries, complaints, and service requests.
- Coordinate with sales, accounts, legal, and project teams to resolve customer concerns.
- Handle post-sales activities, including booking confirmations, documentation, payment follow-ups, and possession coordination.
- Maintain accurate customer databases, records, and CRM software updates.
- Track customer payments, outstanding dues, and payment reminders.
- Coordinate property-related documentation, agreements, and customer communication.
- Monitor customer satisfaction and maintain strong customer relationships.




- Follow up with customers at different stages of the property-buying and handover process.

Required Skills & Qualifications

- 2–5 years of experience in CRM operations within the real estate industry.
- Strong understanding of real estate sales and post-sales processes.
- Hands-on experience with CRM software and customer database management.
- Excellent communication and interpersonal skills.
- Robust coordination, follow-up, and problem-solving abilities.
- Good knowledge of property documentation, booking processes, payment tracking, and possession coordination.

Pay: ₹500,000.00 - ₹800,000.00 per year

Benefits

- Health insurance
- Paid time off
- Provident Fund

Application Question(s):
- What is your current CTC?
- What is your expected CTC?
- How many years of experience do you have experience do you have in Real Estate CRM, specifically handling post-sales activities for residential projects?
- What is your notice period?

Work Location: In person

📌 CRM Coordinator – Real Estate (Bengaluru)
🏢 S.A Solutions
📍 Bengaluru