CRM and Retention Lead (Mumbai)

CRM and Retention Lead (Mumbai)

04 Nov
|
Metro Brands
|
Mumbai

04 Nov

Metro Brands

Mumbai

Job highlights

- Any Graduate / Post Graduate
- 10 years of experience

Experience- 7-10 years of experience Qualifications- Any Graduate / Post Graduate

Compensation- Best in Industry

Responsibilities-

- Lead CRM, lifecycle and retention strategy across retail/eCommerce brands.
- Drive onboarding, repeat, frequency, churn, winback and loyalty journeys.
- Own retention, revenue, frequency, ROI and other CRM KPIs.
- Lead CRM teams and drive segmentation, personalization, analytics and AI-led campaigns.
- 7-10 years of B2C CRM/lifecycle experience with robust MarTech and commercial skill

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CRM and Retention Lead (Mumbai)
🏢 Metro Brands
📍 Mumbai

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