- Handle customer queries and provide timely support.
- Maintain support documentation and training materials.
- Identify customer issues and suggest service improvements.
- Coordinate with internal teams to resolve issues.
- Build solid customer relationships and improve customer satisfaction.
Preferred candidate profile
- Strong communication and problem-solving skills.
- Knowledge of support processes and documentation.
- Ability to work remotely and independently.
📌 Client Support Specialist at A FinTech Company (Bengaluru)
🏢 Talentzo Delhi
📍 Bengaluru
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