Role Overview

We are looking for a proactive, detail-oriented Account Manager / Senior Account Manager to manage global healthcare and pharmaceutical brand accounts. In this role, you will act as the primary liaison between US clients and internal creative/digital strategy teams, driving digital campaign execution, managing account deliverables, and ensuring regulatory-compliant, high-impact creative solutions.

Key Responsibilities

- Client Servicing & Relationship Management:
- Serve as the core point of contact for US-based clients, leading daily status calls, brief clarification discussions, and project timeline tracking.
- Understand brand objectives, decode complex client briefs, and translate them into actionable creative and digital execution plans.
- Healthcare & Pharma Domain Execution:
- Oversee end-to-end delivery of specialized healthcare marketing campaigns, adhering strictly to global medical, legal,



and regulatory compliance standards (MLR/PRC review processes).
- Coordinate the development of digital assets, HCP/patient portals, disease awareness initiatives, and product launch collaterals.
- Digital Campaign Management:
- Collaborate with internal creative, copy, UX/UI, and digital media teams to ensure on-time delivery of social, web, email, and performance assets.
- Monitor project milestones, resource allocation, and quality benchmarks across all active digital workstreams.
- Account Growth & Reporting:
- Track account health, SLA adherence, and campaign deliverables.
- Prepare post-campaign reports, status dashboards, and actionable performance insights for client reviews.

📌 Client Servicing Manager (Navi Mumbai)
🏢 The Job Shop - India
📍 Navi Mumbai