JOB DESCRIPTIONClient Servicing Executive – Advertising & Creative Agency

Company: Creath LLP

Department: Client Servicing / Account Management

Position: Client Servicing Executive

Location: Delhi NCR

Experience: 1–3 Years (Freshers with relevant internships may apply)

Employment Type: Full-Time

About Creath

Creath is a creative and advertising agency helping brands build their identity, communicate effectively and grow through strategic branding, digital marketing, content creation, advertising campaigns and creative production.

We are looking for a proactive and organised Client Servicing Executive who can act as the bridge between our clients and internal creative teams, ensuring smooth communication, timely execution and solid client relationships.

Key Responsibilities

1. Client Relationship Management

- Act as the primary point of contact for assigned clients.
- Understand client requirements, business objectives and marketing expectations.
- Maintain regular communication and build long-term client relationships.
- Handle client queries, feedback, revisions and escalations professionally.
- Conduct client meetings, calls and follow-ups.

2. Campaign & Project Coordination

- Coordinate with internal teams including designers, video editors, content writers, social media executives and production teams.
- Prepare and communicate creative briefs to the relevant teams.




- Ensure projects and campaigns are delivered within agreed timelines.
- Track project progress and maintain delivery schedules.
- Ensure all deliverables meet the client's expectations and approved briefs.

3. Advertising & Marketing Understanding

- Understand the basics of branding, advertising, digital marketing and social media management.
- Coordinate social media calendars, campaign planning and creative approvals.
- Understand the fundamentals of Meta Ads, Google Ads and digital campaigns.
- Participate in brainstorming sessions and contribute creative ideas.
- Identify opportunities to improve existing client accounts.

4. Account Management & Reporting

- Maintain client records, project trackers and communication histories.
- Prepare weekly/monthly status updates and campaign reports.
- Track pending approvals, deliverables and payments in coordination with the team.
- Monitor client satisfaction and proactively address concerns.
- Identify opportunities for additional services and account growth.

Required Skills & Qualifications
- Excellent verbal and written communication skills in English and Hindi.
- Strong interperson

Pay: Up to ₹45,000.00 per month

Ability to commute/relocate

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:
- Bachelor's (Preferred)

Work Location: In person

📌 Client Servicing Executive (Noida)
🏢 CREATH
📍 Noida