– Telecaller Executive

Position: Telecaller Executive

Department: Sales

Location: Thane (Naupada) ,Nashik (Gangapur Road)

Experience: 1 to 3 Year

Office time : 10 am to 7pm

Week off: Rotational off salary Range: 15k to 30k

Job Summary

We are looking for an enthusiastic and result-oriented Telecaller to handle inbound and outbound calls, generate leads, follow up with prospective students/customers, and provide information about our courses and services.

Key Responsibilities

- Make outbound calls to prospective students/leads.
- Handle inbound enquiries and provide accurate information.
- Explain courses, programs, fees, eligibility, and other relevant details.
- Follow up with leads through calls and WhatsApp/messages.
- Maintain proper records of calls, leads, follow-ups, and conversions.
- Identify interested prospects and schedule counselling or appointments.
- Achieve daily, weekly, and monthly calling and conversion targets.




- Coordinate with the Counselling and Sales teams.
- Maintain professional communication with students and parents.
- Ensure timely follow-up with all assigned leads.

Required Skills

- Excellent communication and interpersonal skills.
- Good convincing and negotiation abilities.
- Comfortable making a high volume of calls.
- Basic computer knowledge.
- Ability to work with targets.
- Positive attitude and willingness to learn.
- Knowledge of Hindi, English, and Marathi will be an advantage.

Qualification

- Minimum 12th Pass ; Graduate preferred.
- Freshers can apply.

Preferred Candidate

- Confident and energetic personality.
- Valuable telephone etiquette.
- Strong follow-up skills.
- Target-oriented and self-motivated.
- Prior experience in telecalling, education sales, or customer service will be an advantage.

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