- Guiding the clients to reach the clinics
- Resolving escalated customer complaints
- Facilitating productive communication between departments
- Answering incoming calls for customer queries
- Handling inquiries
- Providing customer service support
- Making outbound calls to prospective clients
- Calling them and fixing up appointments for their respective clinic locality
- Follow up with clients
Required Skills
Communication Skills for English with Tamil/Telugu/Kannada/Hindi with good speaking fluency.
Active listening skills towards customer needs.
Meeting Targets/goals set by management.
Prospecting skills
Relationship-building
Interpersonal skills
Problem solving
Contact
Vikram D - HR
(phone hidden)
📌 Call Center Executive (Mysuru)
🏢 VCARE
📍 Mysuru
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