Customer Support Executive

Process: E-Commerce

Company: iEnergizer

Work Mode: Work From Office

Interview Mode: Virtual

Joining: Immediate Joiners Only

Salary & Shift Details

In-Hand Salary:22,000 per month

Eligibility: 12th Pass

Experience: Freshers and experienced candidates can apply

Shifts: Rotational shifts for males; morning shifts for females

Work Location: Noida

Job Overview

We are hiring Customer Support Executives for the E-Commerce process. The role involves assisting customers with order-related queries, delivery updates, returns, refunds, cancellations, and other shopping-related concerns through customer support channels.

Roles & Responsibilities

- Handle customer queries related to online orders and purchases.
- Provide updates on order status, shipment tracking, and delivery delays.
- Assist customers with order cancellations, returns, and refund-related queries.
- Resolve concerns regarding missing, damaged, or incorrect products.




- Address payment failures and transaction-related issues.
- Coordinate with the relevant teams to resolve customer complaints.
- Maintain accurate customer interaction records in the system.
- Follow company policies and meet productivity and quality targets.
- Ensure professional communication and customer satisfaction.

Eligibility Criteria

- Minimum qualification: 12th pass.
- Freshers are welcome to apply.
- Positive communication and customer-handling skills.
- Basic computer knowledge.
- Willingness to work from the office and adhere to the assigned shift schedule.
- Immediate joiners preferred.

Interview & Application Details

Interview Mode: Virtual

Joining: Immediate

Interested candidates: Share your updated CV with Suhani HR at (phone hidden) to schedule your interview.

📌 Blended Process | Salary (Noida)
🏢 iEnergizer
📍 Noida