Bilingual Customer Service Representative (Chennai) Company: Excella Business Services Job Location: Chennai, Tamil Nadu, India Employment Type: Full-time Experience Required: 0 - 2 years Roles and Responsibilities : Handle customer inquiries, concerns, and feedback via phone calls in a qualified and courteous manner. Provide accurate information on products/services to customers through effective communication skills. Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction.

Meet performance targets set by the company for quality standards, productivity, and sales goals.

Job Requirements : 0-2 years of experience in an international voice process or similar industry. Solid proficiency in Spanish language (written & spoken). Excellent customer support skills with ability to handle multiple conversations simultaneously. Ability to work flexible shifts including evenings, weekends, holidays as per business requirements. .

Industry

BPO / Call Center

📌 Bilingual Customer Service Representative (Chennai)
🏢 Excella Business Services
📍 Chennai