Job Title: Back Office / Operations Assistant (Medical Equipment)

Industry: Medical Devices & Equipment

Location: 19 city station road, Udiapole, Udaipur (raj ) 313001

Employment Type: Full-Time / Fresher

We are seeking a detail-oriented and organized Back Office person with valuable experience in handling PC and any portal. In this role, you will serve as a vital link between our internal operations, clients, and partner companies. You will manage daily portal operations, process quotations, handle claims administration, and coordinate directly with external company representatives and stakeholders via online meetings and in-person interactions.

Key Responsibilities1. Portal & Documentation Management

- Manage and update company portals, tender platforms, and vendor management systems efficiently.
- Maintain accurate digital and physical records of all sales, inventory, service logs, and client correspondence.
- Ensure all back-office operations comply with industry standards, regulatory guidelines, and company policies.

1. Quotation & Tender Processing

- Prepare, review, and dispatch accurate price quotations, proposals, and tender documents for medical equipment, spare parts, and maintenance contracts.
- Collaborate with the sales and technical teams to ensure equipment specifications and pricing align with client requirements.
- Follow up on pending quotations and maintain a structured pipeline status report.

1. Claims Administration

- Handle warranty claims, insurance claims, and service-related reimbursement processes with manufacturing partners and vendors.
- Track the status of defective or returned medical equipment, ensuring timely resolution and documentation.




- Coordinate with finance and logistics departments to reconcile disputed invoices and claim payouts.

1. Stakeholder & Client Coordination

- Interact professionally with company representatives, suppliers, and institutional clients.
- Represent the back-office operations during scheduled online meetings, video conferences, and in-person discussions to resolve queries, review performance, or discuss ongoing orders.
- Act as an internal point of contact to relay critical updates between external partners and internal department heads.

Required Qualifications & Skills
- Education: Bachelor’s degree in Business Administration, Healthcare Management, Commerce, or a related field.
- Experience: Fresher or 1 to 3 years of back-office, administrative, or operations experience, ideally within the medical equipment, healthcare, or pharma industry.
- Technical Skills:
- Proficiency in MS Office Suite (Advanced Excel is a strong plus).
- Familiarity with ERP systems, CRM tools, or institutional e-procurement portals.
- Communication & Interpersonal Skills:
- Excellent written and verbal communication skills.
- Confident and professional demeanor for conducting online meetings and face-to-face interactions with corporate partners.
- Organizational Traits: High level of accuracy, strong multi-tasking abilities, and a strict commitment to data confidentiality regarding medical and commercial records.

What We Offer
- Competitive salary package commensurate with experience.
- Opportunities for professional growth within the medical technology sector.
- Friendly environment

Interested candidates may submit their updated resume to [email protected] [email protected] Pay: ₹10,000.00 - ₹17,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 back office job (Udaipur)
🏢 Global Enterprises
📍 Udaipur